Cards that say what words can't...
Our featured products
Together, we can make a difference
By purchasing one of our featured models, you are helping support the Animo Pour La Vie Foundation. 25% of the profits generated from these sales will be donated to help families in financial difficulty get the veterinary care their companions need, sparing them from having to make the heartbreaking decision to euthanize due to a lack of funds.
A cause close to Studio PixoPaws' heart. ❤️🐾
Personalized sympathy cards that reflect your style
Sympathy cards for veterinarians
Because the loss of a beloved pet leaves a profound void, a simple gesture of kindness can bring great comfort.
Studio PixoPaws supports veterinarians as a creator and supplier of custom sympathy cards for veterinary practices across Quebec and Canada.
Each card can be customized to reflect your brand, creating a thoughtful and professional gesture:
- Add your logo to personalize your sympathy cards.
- Include a custom message inside the card (black only).
- Choose from unique designs created to support families through their grief.
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How it works
1
Choose your designs and quantities, customize them, and add to your cart to check out.
2
Receive your proofs by email, review them, and approve or request changes.
3
Once approved, orders are produced within 5–7 business days and shipped with tracking.
4
Offer sympathy cards that reflect your practice's values and convey your heartfelt empathy.
Add your customization
Here is a before-and-after preview of a customization. No additional charge for adding a logo and a message inside.
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Frequently asked questions
Our cards
Order
Shipping
Customer support
Who are your cards for?
Our cards are specifically designed for veterinary clinics, hospitals, mobile veterinary services, animal shelters, breeders, boarding facilities, and other pet care professionals who wish to support their clients with empathy.
Features of our cards
- Folded size: 5 x 7 inches.
- Orientation: Portrait or landscape, depending on the selected design.
- Paper type: Premium thick matte cardstock.
- Envelopes: White envelopes included.
- Manufacturing: Our cards are carefully designed and printed in Quebec, ensuring a high-quality, 100% local product.
- Cards are delivered flat (unfolded), with a pre-scored fold line for easy folding.
Sold in packs.
Can I customize the cards?
Yes. We customize each card with your clinic’s logo as well as any message or text you choose, whether inside or on the cover of the card. You can also add your clinic’s name, address, phone number, website, or social media accounts.
What are the customization fees?
Customization is included in the price of our cards. No hidden fees, no surprises! Please note that the included cost is based on a black-ink interior only.
Will I receive a proof before printing?
Yes. Your proofs are sent by email for approval so you can ensure everything meets your expectations before production begins; at this stage, changes can still be made.
Once production has started, no further modifications are possible.
Can I order a sample to see it in person?
Yes, we can send you a ready-to-send card so you can see its quality and finish in person. Simply contact us by email or through our contact form to request one.
My Account
How do I create a customer account?
If you have already placed an order in our store using your email address, a customer account may already be associated with your profile.
If you don't have an account yet, one will be created automatically when you first log in using your email address.
If you have a Shop account, you can also use it to enjoy a faster checkout experience with your saved information.
How do I access my customer account?
To log in to your customer account, enter your email address. You will receive one-time 6-digit verification code that allows you to log in easily and securely, without a password.
Dependingon the available options, you may also be able to log in using your Shop account, if you have one.
How do I update my account information?
You can update your personal information directly from your customer account.
- Log in to your account.
- Click on your initials, then select Profile.
- To update your name or email address, click the pencil icon in the Profile section, make your changes, and click Save. You may be asked to verify your email address.
- To update your shipping address, click the pencil icon next to your address in the Addresses section.
Your information will then be updated in your customer account.
Can I place an order by email ?
Of course! Just send us an email with the desired designs, quantities, and customization details. We will contact you by email to finalize your order. A secure payment link will then be sent to you by email, and production will begin once full payment has been received.
How do I submit my logo and custom message?
If you order directly through our online store, you can upload your logo (PDF, PNG, or JPG formats) in the designated field and enter any additional information, such as your custom message, in the provided space.
If you prefer to order by email, simply attach your logo and provide the desired customization details along with the selected designs and quantities. We will contact you to proceed with your order.
Can I order my cards in another language?
Absolutely. We reproduce the text you provide exactly as submitted. It is therefore important to carefully check spelling, grammar, and accuracy, as we do not make any corrections before production.
What payment methods do you accept?
- Visa and Mastercard credit cards
- Apple Pay, Google Pay, Shop Pay
- PayPal
- Interac e-Transfer (automatic deposit, no security question required).
- Email payment link (Invoice sent by email with a payment link).
The invoice must be paid in full before your cards are produced, as these are custom-made products.
Are payments secure?
The security of your information is a top priority. All transactions are processed by secure payment providers using industry-standard encryption protocols.
Banking information is transmitted directly to these platforms and is never stored on our site.
To log in to your account, a six-digit verification code will be sent to your email address. No password is required.
What is the delivery fee?
Quebec and Ontario: $12.95 / Free with the purchase of 300 cards or more at regular price (Quebec and Ontario only).
Other Canadian provinces, excluding remote areas.: $25.95. Free with the purchase of 500 cards or more at regular price (not applicable to remote areas).
Remote areas: Shipping rates may vary for remote areas. Please contact us for an accurate shipping quote.
What is the production time for customized cards?
Production turnaround times vary depending on the time of year. However, production generally takes 5 to 7 business days once the proof has been approved and payment has been completed.
What is the delivery time?
Quebec and Ontario: 1 to 4 business days.
Other Canadian provinces: 5 to 10 business days.
Remote areas: To be confirmed.
Once your order has been shipped, you will receive a confirmation email with tracking information, when available.
Please note that delivery times may vary during peak periods or due to circumstances beyond our control.
Can I place a rush order?
We may occasionally offer priority processing. Please contact us before placing your order.
Do you only ship within Canada?
For now, our products are shipped exclusively within Canada. All orders must be delivered to a Canadian address. Please contact us if you have any special requirements.
Can I return customized cards?
Customized products are generally non-refundable, except in cases of manufacturing errors or defects.
What should I do if my order arrives damaged?
Contact us as soon as you receive your order with photos of the issue so we can resolve it quickly.
What should I do if my order has a printing error?
If the error is our responsibility, we will reprint the affected products at no additional cost.
Please note that colors may vary slightly between what is displayed on screen and the final printed product due to differences in screen calibration and printing processes.
“To love a companion is to accept that their time with us is far too short, while knowing that their love will remain with us forever.”
Looking for the right words? Explore our sympathy message suggestions to accompany your card and bring comfort to grieving families.